Customer Support Center
Manage your account, make payments, and get the support you need
Need Help?
Our customer service team is here to assist you with any questions about your auto loan.
🏢 Mailing Address
InnoFi Auto Finance, LLC
11456 S Temple Dr Ste 201
South Jordan, UT 84095
Contact Support
Frequently Asked Questions
How do I make a payment?
You can make payments online through your customer portal, by phone, or by mail. Online payments are processed instantly and are available 24/7.
What if I miss a payment?
Contact us immediately if you're having trouble making a payment. We're here to work with you and discuss options that may be available.
How do I access my account online?
Click the "Login to Account" button above to access our secure customer portal. If you haven't registered yet, you can sign up using your account number and personal information.
Can I change my payment due date?
Payment due date changes may be available depending on your account status. Please contact customer service to discuss your options.
What if I've been in an accident?
If your vehicle has been in an accident, please contact us immediately at 1-800-892-9925. We'll work with you and your insurance company to determine the next steps for your loan.
How do I get a payoff quote?
To get your current payoff amount, call customer service at 1-800-892-9925. Payoff quotes include all outstanding principal, interest, and applicable fees.